Anchor Support

Matt Dugan Apr 2 Other / Service Advisory

On May 1, 2015, eFolder Anchor will undergo an update of the default setting of the Anchor API session token expiration time from unlimited to 30 days. The API token setting can currently be found under Organization > Policies > API Token Settings.

Important notice: Partners that have custom API code may need to modify code to account for the new default setting after the update goes into effect.

Please email support@efolder.net if you have any questions.

Best regards,

The eFolder Team

Chris Sferlazza April 17, 2013 Other / Community Help

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Anchor version 2.3.1 Release

One-Time Use API Tokens, Compressed Log Support, Improved ConnectWise Connection Support, and More

Release date: Week of April 27, 2015

*Server & Agent Version: 2.3.1.xxx

 

eFolder is pleased to announce Anchor v2.3.1, the latest release that includes important fixes.

Anchor v2.3.1 fixes include: 

 Fixes:

  • One Time Use API Tokens—API tokens for certain sessions (for example, when connecting to the web portal from the agent) will now be created for one-time use. 
  • Compressed Log Support with the Get Logs Button—Compressed logs are now collected when clicking the Get Logs button in the Machines tab.
  • Improved ConnectWise Connection Support—ConnectWise connection errors no longer occur when attempting to connect to older versions of ConnectWise.
  • Leading and Trailing Spaces Stripped from Team Share and Group Names—Leading and trailing spaces are now automatically stripped when creating or renaming Team Shares and Groups.
  • Pending Subscriptions Removed from Deleted Team Shares—Future machine subscriptions are now correctly removed when a Team Share is deleted; end users will no longer experience 500 errors.
  • Additional Checks Prior to Purging Deleted Files and Folders—Additional checks have been added to ensure deleted files and folders are purged according to organizational retention policy settings.
  • Improved Sorting of Team Shares in the My Files Tab—When an end user sorts content in the My Files tab of the web portal, Team Shares will now be sorted together alphabetically, and standard files and folders will be sorted together alphabetically.

 

Please contact eFolder Support (support@efolder.net) if you have any questions about this new release.

Thanks,

The eFolder Team



Anchor version 2.3.0 Release

User Groups, API v2, Time-sensitive Passwords, Searchability of backups, Fixes and More

Release date: Week of April. 6, 2015

*Server & Agent Version: 2.3.0.xxx

 

eFolder is pleased to announce Anchor v2.3.0, the latest release that includes new features, fixes and improvements.

Anchor v2.3.0 new features, fixes and improvements include:

 

New Features:

 

Improvements:

  • Refactored and simplified the subscription mgmt. tree for Team Shares and Groups
  • Added searchability to various places in Web UI; now you can search:
    • Activity Log, Accounts, Backups, Guests, Team Shares, and Groups!
  • Improved visibility of the 16x16 lock overlay
  • Removed the Team Share subscription type buttons (All, None, Future, Web)
  • Improved PDF report formatting with more cell padding
  • API documentation

 

Fixes:

  • Resolved a shell extension runtime error resulting in a crash/hang
  • Fixed a UI issue where an Account would be listed twice under Share
  • Fixed a collision edge case where the original file will be removed after user selects "rename local version"
  • Resolved a Privacy Mode issue where you receive a 403 error when moving account(s) to child organization(s) via API v1
  • We will now update mobile OS version and last_login on the machine table on subsequent logins, too
  • Fixed an issue where, with very numerous reporting parameters specified, a report might show “Not Available”
  • Addressed an issue where one could specify 0 space quota via API v1
  • Resolved a case-sensitivity issue with file renames on the Web
  • Fixed the OSX Agent branding issue where the agent and finder extension got a null tool name when querying the branding
  • Fixed the OSX Agent issue where collisions would be created for all files, when merging the Synced Folder
  • Auto-locking policy will now push to agent after settings changed
  • Newly created reports, accessed via web, will no longer throw a 500 error
  • Reports on “Machine Health” and a second option, accessed via web, will no longer throw a 500 error

 

Please contact eFolder Support (support@efolder.net) if you have any questions about this new release.

Thanks,

The eFolder Team

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